Topsham Surgery

01392 874646

Glasshouse Medical Centre

01392 874646

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

Online Access to Records and Subject Access Request (SAR) From the 25 May 2018 the General Data Protection Regulations (GDPR) comes into force and this changes patients rights around access ... [continue] Access to Medical Records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

EPC (Exeter Primary Care)

Topsham Surgery is a member of Exeter Primary Care.  EPC is a Company that has been set up by all 16 Exeter GP Practices to work together to : Maintain ... [continue] EPC (Exeter Primary Care)

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a new piece of legislation that will supersede the Data Protection Act.  It will not only apply to the UK and EU; it ... [continue] General Data Protection Regulation (GDPR)

How to register

We operate an open list but patients can request to be registered within the Practice with a particular GP. The Practice welcomes requests for registration from patients living in or ... [continue] How to register

Medical prescription exemption

If you have one of the following medical conditions you may be entitled to prescription charge exemption.  Please ask at Reception for a Form FP92A. A permanent fistula Epilepsy for ... [continue] Medical prescription exemption

Named GP

The NHS has asked us to make sure that all of our Patients have a “Named Accountable GP”.  Your “Named GP” will ensure that we work with other Health and ... [continue] Named GP

Patient Confidentiality

We are committed to maintaining patient confidentiality and protecting the information we hold about you.  We adhere to the General Data Protection Regulation (GDPR), the NHS Code of Confidentiality and ... [continue] Patient Confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the link below to view the practice boundary map. Check the practice boundary area.  

Updating your details

If you change name, address or telephone number, please let our Receptionists know by calling or writing to us. If you move outside the Practice area you will need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. ... [continue] Violent or abusive behaviour