Starting Monday 30th October, we are moving towards a system where the majority of GP appointments can be booked on the day, rather than far in advance.
We will encourage you to contact us on the day that your usual GP is working, to book your appointment with them. By booking with your usual GP, this promotes continuity of care, which has proven benefits to long-term care and patient satisfaction. The GP timetable is below; however, may be subject to change with leave, sickness and training.
Click here for GP Usual Working Days
Pre-bookable appointments will still be available; however, these will be limited when we move towards an on the day booking system.
Our Admin team will be asking a few questions when you request an appointment with a GP. This will help to ensure that you are directed to the most appropriate Healthcare Professional or service, which may not always be your GP. Your cooperation in answering these questions will aid us in providing you with the best possible care. If you have an urgent medical problem, that cannot wait until your own GP is available, you will be triaged by our Duty team.
Our in-house team consists of GPs, Minor illness Clinicians (Nurses and Paramedics), Pharmacy Technicians and Physiotherapists. In addition, we have excellent local Community Pharmacists, who are able to provide advice and treatment for a broad range of conditions, often over the counter, without the need for a prescription.
Nurse appointments are pre-bookable.
There are several ways to contact the practice:
- Online consultation via Accurx for medical and administrative requests
- Using the NHS App, Airmid App and the SystmOnline website
- Prescription requests and queries via our dedicated email address
d-icb.topshamscripts@nhs.net - By telephone 01392 874646
- In-person at our reception desk
To use our online services you will need a username and password. If you wish to register for this service, please go to Reception with a copy of either a photo driving licence, passport or birth certificate.
Home visits
If you are too ill to come in to the Surgery and you require a visit at home, please call the Surgery before 11:00 am. Home visits take up much more of a Doctor’s time than a consultation in the Surgery, so if you are mobile please attend the Surgery to be seen.
